Thank you for your interest in joining Fidelity Healthcare Receivables Management
Pvt Ltd
If you are interested in working with Fidelity Healthcare Receivables Management Pvt Ltd, please fill out
the form on the right with your name, contact details and upload a copy of your resume. If we think you fit
the bill at Fidelity Healthcare Receivables Management Pvt Ltd, we will respond soon to schedule an
interview.
Open Positions
Job Code: FH1001
Job Role: AR Analyst
Job Description: Responsible for calling US health insurance companies on behalf of
Doctors/Physicians to follow up on claim status and outstanding accounts receivable.
Knowledge of claim denials, rejections, and resolution techniques.
Typing speed of 30-40 words/minute.
Excellent verbal and written English communication skills.
Location: Gurgaon
Job Code: FH1002
Job Role: Full-Time Executive (FTE)
Job Description: Bachelor's degree (Graduate) in any discipline.
Possesses excellent English communication skills.
Should have basic computer skills, including proficient typing and knowledge of MS Word/Excel.
Prior experience in the US calling process or international voice process is preferred.
Location: Gurgaon
Job Code: FH1003
Job Role: Patient Calling
Job Description: Contact patients via phone to provide information, schedule or confirm
appointments, conduct follow-ups, and address general inquiries.
Communicate professionally and courteously while maintaining a high standard of customer service.
Accurately document call outcomes and patient interactions in the system.
Prior experience in patient calling, customer support, call center, or US healthcare is preferred.
Location: Gurgaon
Job Code: FH1004
Job Role: Credentialing Specialist
Job Description: Maintain and update provider records, including credentials,
certifications, licenses, and insurance contract information.
Process initial credentialing, re-credentialing, and enrollment applications accurately and within
established timelines.
Review practitioner applications and supporting documentation to verify completeness and determine
eligibility.
Minimum 1 year of experience in US Healthcare Credentialing.
Prepare reports and maintain credentialing databases with a high level of accuracy.
Location: Gurgaon
Job Code: FH1005
Job Role: Account Managers
Job Description: Manage and maintain strong relationships with US healthcare clients,
serving as the primary point of contact.
Develop a comprehensive understanding of Revenue Cycle Management (RCM) processes, client workflows, and
business objectives.
Identify client challenges, proactively recommend solutions, and ensure timely resolution of issues.
Work closely to provide support and account management to resolve client issues effectively.
Coordinate effectively with internal AR, Billing, and Operations teams to deliver exceptional client
service.
Act as a liaison between healthcare providers and the AR/Billing team to ensure seamless communication and
issue resolution.
Utilize various communication channels, including email, phone, live chat, and virtual meeting platforms, to
engage with clients.
Ensure high levels of client satisfaction through prompt, professional, and solution-oriented support.
Minimum 5 years of experience in US Healthcare Revenue Cycle Management (RCM), Claims Processing, or Health
Insurance Operations.
Experience using CRM platforms and Microsoft Office applications (Excel, Word, and PowerPoint) is
preferred.
Location: Gurgaon
Job Code: FH1006
Job Role: Medical Coders
Job Description: AAPC-certified medical coders handling multiple specialties.
Location: Gurgaon
